Online
booking policies:
We
have received a lot of great feedback from clients about our online
booking feature. We are more than happy to continue to provide this option. In order to keep things running smoothly we have implimented a few online booking policies.
- When you schedule your appointment online we treat it in the exact same manner as an appointment booked over the phone or in person. We kindly request that you do the same. We take online bookings just as seriously as any other type of booking.
- The scheduling system will not allow you to cancel appointments with less than 24 hours notice. If you need to cancel or reschedule last minute, please call or email your therapist directly.
- We ask that you please provide correct contact information when you schedule your appointment. If incorrect names, emails or phone numbers are used to book the appointment, the booking will become invalid.
- All new and returning clients are eligible to schedule online. If you miss your appointment without notifying the clinic, you will need to call or email and speak to your therapist prior to being able to schedule online again.
- If two consecutive appointments are cancelled last minute (less than the required 24 hours notice) you will need to call or email and speak to your therapist prior to being able to schedule online again.
- If three consecutive appointments are cancelled with 24 hours notice or more you will need to call or email and speak to your therapist prior to being able to schedule online again.
We are occasionally able to accommodate last minute and emergency appointments. If you are looking to book something (or cancel something) within the next 24 hours, please give us a call.
If you cannot find a time that works well for you, please contact us by phone or email.
All applicable taxes and fees are included in the price you see within our online appointment book.
Please accept our thanks for your understanding and cooperation in this matter. If you have any questions do not hesitate to contact the clinic.
The
Bowmanville Valley Massage Staff
